Managing Partner for a National Auto Insurance Carrier
I wish all my vendors did their job as well as Choice Legal. They have been making our lives easier for over 10 years.
Senior Paralegal for Law Firm
Choice Legal managed subpoenas and record retrievals for over 300 cases and six of our attorneys. The team we worked with was professional, dedicated, helpful, and tenacious…I could go on and on!
Firm Administrator for National Auto Insurance Carrier
I know if Choice Legal is handling our medical record retrieval, it will be done correctly.
Choice Legal has partnered alongside some of the premier insurance carriers across the country managing their medical record retrieval process.
ChoiceLegal™ offers Chronology services (ChoiceChron™) to our clients to assist them in organizing records in an easy to view format.
Record Retrieval Process
1. Submit Request
Submit your medical record request through our secure online system. Simply enter your client’s information and we take it from there.
If you need a subpoena, we’ll prepare it for counsel’s signature and serve it on your behalf. This eliminates your need to understand the different legal requirements for medical records retrieval across different states.
2. Retrieve Records
Using our extensive healthcare professionals’ database, we’ll send your request to the right provider within 24 hours, prepare the necessary request paperwork, and then follow-up every 2 to 3 days until we obtain your records.
3. Fulfill Request
After acquiring your requested medical records, we upload them to our HIPAA-compliant online repository where you can view, print and save them anytime. Or, if you prefer, we can also bind and send hard copies.
Need an update? Up-to-the-minute status of your retrieval activity can be accessed online or by email anytime. In addition, you’ll also receive automated status notifications to give you peace of mind.
Finally, we advance all your custodial fees and send one invoice for the entire case.