Is your medical record retrieval process running at optimal efficiency?

ChoiceLegal’s proprietary retrieval process allows us to access your requested medical records with speed and accuracy. Having processed nearly a million medical records since our founding, we can also manage any high-volume requests.

See what our medical record retrieval process can do for you.

Here's how it works:

  • Step One

    1. Submit Request

    Submit your medical record request through our secure online system. Simply enter your client’s information and we take it from there.

    If you need a subpoena, we’ll prepare it for counsel’s signature and serve it on your behalf. This eliminates your need to understand the different legal requirements for medical records retrieval across different states.

  • Step Two

    2. Retrieve Records

    Using our extensive healthcare professionals’ database, we’ll send your request to the right provider within 24 hours, prepare the necessary request paperwork, and then we follow up with the providers to obtain your records, including an expedited option for rush cases.

  • Step Three

    3. Fulfill Request

    After acquiring your requested medical records, we upload them to our HIPAA-compliant online repository where you can view, print and save them anytime. Or, if you prefer, we can also bind and send hard copies.

    Need an update? Up-to-the-minute status of your retrieval activity can be accessed online or by email anytime. In addition, you’ll also receive automated status notifications to give you peace of mind.

    Finally, we advance all your custodial fees and send one invoice for the entire case.

Online Ordering Made Simple

New orders can be entered online quickly and safely. Authorizations or other documents can be uploaded to our site with a click. Our Subpoena and Notice preparation service can be done paperless as well.
  • New case online order entry
  • Access to entire history of retrieval activity
  • Up-to-the-minute status of existing orders
  • Automated status notifications
  • Paperless options for document preparation
  • Print, view, download from our online repository


  • HIPAA-compliant, confidential access to records
  • In-house counsel and HIPAA expert
  • Verisign™ secured
  • SSL encryption