2019 has continued the trend of shattering year over year growth at ChoiceLegal. We are one of the Top 5 National Record Retrieval companies by volume, and the clear leader in service performance and customer satisfaction. Continuous client defections from competitors to us supports this narrative.
“In addition to client onboarding and acquisition, we have invested significantly in systems and processes” says COO Alexa Jessee. “We have automated and streamlined many components of the workflow which has further accelerated our already superior performance levels. We will continue to focus on technology and best practices to maintain leadership role in service levels. We are seen as the premier record retrieval company for clients that place a premium on service and turnaround time. We have no peer with this”
“I could not by happier where we are positioned as a company right now” remarks Senior Vice President of Sales Jeffry Baker. “Our tag lines aren’t just words #deliver on promises & #still growing. I am so proud that the backbone of our branding is directly related to our staff’s ability to deliver such a high-level work product. We are truly blessed with the Choice Team”.